Privacy Policy

Your Privacy

Michael Johnson Associates Pty Limited (MJA) is committed to protecting the privacy and ensuring the security of personal information maintained by MJA about any individual from whom MJA collects personal information.

What this Policy does

This Privacy Policy describes how MJA collects, holds, uses and discloses personal information consistent with the Privacy Act 1988 (Act) and the Australian Privacy Principles (APP) found in the Act.
This Privacy Policy also notifies individuals of the matters required to be notified by the APP.
We will review this policy regularly and may update it occasionally to ensure we comply with any legislative changes.

The personal information we collect

The type of information we collect depends on which of MJA’s products or services you use and your use of our website (www.mjassociates.com.au). Thus, we may collect and hold the names, a position held, employer names, business addresses, phone numbers, fax numbers, and e-mail addresses provided by you.
We also collect personal information about individuals who apply for employment at MJA, including executive and non-executive positions. Additional information we may collect about these individuals includes their date of birth, employment history, references, bankruptcy information, and criminal records. 
We collect personal information from various sources, including  business cards, external marketing lists, government official lists and through our website. 
We will only collect and hold personal information required to deliver our services and products to you, and we will do this fairly and lawfully.

Use of information

We will not use your personal information for any purpose you would not reasonably expect us to use. If we need to use your personal information for a purpose other than one we believe you would reasonably expect, we will seek your specific consent.
We do collect, hold (unless indicated otherwise) and use the personal information, however, to:

• communicate with you regarding MJA’s services and other activities;
• disseminate information that may be of assistance or interest to you in your business;
• alert you to other activities or services that MJA may assist you with concerning our services and other related matters.;
• market our products and services and third-party products or services that we consider may be relevant or of interest to you;
• process and assess any employment applications made to MJA;; and
• assist in the development of products, surveys or services.

We will not generally disclose personal information to third parties other than for purposes directly related to the provision or improvement of our services.
We occasionally need to disclose personal information to our agents, contractors or third-party service providers, such as providers of  administrative, telecommunications, information technology/computer or other services. These service providers are also subject to the APP and are generally contractually obliged under contract to keep personal information confidential and secure.
MJA does not provide or sell personal information to external organisations for commercial purposes.
Your personal information may be disclosed to other parties where you have agreed it is required or authorised under Australian law or by court/ tribunal orders.
MJA is committed to complying with all laws (including privacy and data laws) applicable to its activities.

You can ask to be removed from MJA’s mailing list or database at any time by contacting the Privacy Officer at admin@mjassociates.com.au.

Disclosure of information

As noted above, we will not disclose your personal information to any other person or organisation other than to undertake MJA’s business.  In undertaking MJA’s business, we may share your personal information with other organisations, including their employees or contractors, and with our external service providers, such as mailing houses who distribute information to you on our behalf or market researchers who MJA has commissioned to carry out surveys and research. From time to time, we work with corporate partners or other third-party providers to promote and market services that we consider to benefit you.  We may also disclose personal information to these partners.
We do not disclose your personal information to overseas recipients.
We may disclose the personal information we collect about individuals who apply for employment at MJA to ASIC or other government bodies.
We may also occasionally disseminate statistical information to third parties, but this cannot be traced back to individuals. Except where we are legally required to do so, or for the reasons set out above, we will not disclose personal information concerning you to parties outside MJA other than for a purpose made known to you and to which you have consented. 

Storage and Security of Personal Information

MJA maintains strict standards and security procedures to prevent unauthorised access to your personal information, whether in an electronic or paper format and to ensure the correct use of this information.  Your personal information is stored in a central database that is password protected with access available only to authorised persons (such as employees of MJA or our external database administrator), or otherwise. Your personal information is securely held on our AWS server and only available to authorised persons. 

Access

Once we have collected your personal information, you are entitled to request the details of the information we hold about you. To request such information, you need to contact us by letter, email or telephone and outline the nature of your enquiry. Unless prohibited by law, a response will be made to you in writing, either by mail or email, as soon as possible. For privacy and security reasons, providing your personal information over the telephone will not be possible

Corrections

We will endeavour to keep and maintain the data we hold as accurate, complete, relevant, and up-to-date as possible. You can assist MJA in our efforts to strive for accuracy by letting us know as soon as possible if your contact details change. 
You have a right to request correction of your personal information. Should you establish that personal information held by us is not accurate, complete, relevant, and up-to-date or is misleading. In that case, we will take reasonable steps to correct the information to be accurate, complete, relevant, up-to-date and not misleading.

COMPLAINT RESOLUTION MECHANISM

App

Should you have a question, concern, or complaint about how we handle your personal information, you should contact our Privacy Officer at the Michael Johnson Associates Pty Ltd, Level 1, 70-72 Campbell Street, Surry Hills, NSW 2010, or 02 9810 7211.
MJA takes a best-practice approach to address privacy complaints. We will issue you a timely response to any complaint that, if appropriate, will outline the measures MJA will take to resolve the complaint. However, in the first instance, we will endeavour to resolve complaints quickly and informally and acknowledge receipt of any complaint within ten working days.
Should you feel that we have not satisfactorily addressed your complaint,  you may also complain to the Office of the Australian Information Commissioner by visiting www.oaic.gov.au or writing to GPO Box 5218 Sydney NSW 2001 or GPO Box 2999 Canberra ACT 2601.

MICHAEL JOHNSON ASSOCIATES WEBSITE

What we collect

When you browse MJA’s Website, our Internet service provider and Google Analytics log the following information for statistical purposes:

• your server (IP) address;
• the top-level domain name (eg .com, .gov, .au, etc.);
• the date and time of your website visit;
• country your server (IP) is located in;
• the pages you looked at;
• the type of browser you used;
• the previous site you visited, and
• the site you visited next.

We will not use information from your browsing activities to send unsolicited information. This information is collected to determine the relevancy of material posted on MJA’s website and to enhance this service to visitors.
We will only record your email address if you send us a message (including an email). We will not add it to a mailing list if you ask us not to. E-mail admin@mjassociates.com.au and ask for your details to be removed from the mailing list.

Cookies

We use “cookies” to enhance functionality and keep track of website visits. A cookie is a small data file containing information about your website visit. Your computer provides this information during your first visit to a web server. The server records this information in a text file and stores this file on your hard drive. When you revisit the same website, the server looks for the cookie and structures itself based on the information provided. A cookie only identifies your computer to a web server when you visit the site.
If you visit our website to browse or download information, our web server will record the date and time of your visit, the pages viewed, and the information downloaded. We generally use this information for statistical purposes.
Most web browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to warn you before accepting cookies. If you have set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You can refuse cookies by turning them off in your browser.
If your browser is configured to reject all cookies, you cannot use services on the website that require cookies to participate. You may still be able to use some information-only pages if you do not accept cookies.

Linked Sites

MJA Website can contain links to other sites. MJA is not responsible for these other sites’ privacy practices or content. We encourage you to read the privacy statements in these linked sites, as their privacy policies may differ from ours.

Changes to this policy

From time to time, we may need to review and amend this policy.  We reserve the right to amend this policy at any time.  You should check out our website (www.mjassociates.com.au) from time to time for our latest privacy policy.  A copy of this Privacy Policy may be obtained free from our Privacy Officer.

Contacting Us

If you have any comments or suggestions regarding this statement or if you have any concerns about what information we have about you or how we store it, please contact:
admin@mjassociates.com.au